The main agreement between you and Block9 — what our services include, what they don't, payment, intellectual property, liability, and dispute resolution.

How refunds, rescheduling, returns, and cancellations work across consulting, workshops, the Orange Case, merchandise, gift cards, and affiliate products.

Delivery timelines, shipping regions, and how merchandise reaches you.

What personal information we collect, how we use and share it, how long we keep it, and the rights you have over it. Includes how our AI assistant handles voice and chat data.

Opt out of data sharing for targeted ads, and submit requests to access, delete, or correct your information.

Our Notice at Collection for California residents, with the specific categories we collect, who receives them, and how to exercise your CCPA rights.

Why blockchain data is permanent, what that means for deletion rights, and how we handle cryptocurrency payment records.

How to reach us, and our registered mailing address.

Business identification and required legal disclosures.